Course PMVA 

The Prevention and Management of Violence and Aggression (PMVA)

The Prevention and Management of Violence and Aggression (PMVA) course is designed to equip healthcare professionals and other staff in high-risk environments with the knowledge, skills, and strategies to safely manage and prevent incidents of violence and aggression. The course is essential for those working in settings such as mental health facilities, hospitals, care homes, and similar environments where the risk of violence or aggression is significant.

Course Outline: Prevention and Management of Violence and Aggression (PMVA)

1. Introduction to PMVA

- Overview of the course objectives and structure
- Understanding the importance of PMVA training in healthcare and high-risk environments
- Legal and ethical considerations in managing violence and aggression
- Relevant legislation (e.g., Health and Safety at Work Act, Mental Health Act)
- The role of de-escalation and prevention in reducing incidents

3. Communication and De-escalation Techniques

- The importance of effective communication in preventing violence
- Verbal and non-verbal communication strategies
- Techniques for calming and de-escalating aggressive behavior
- Active listening and empathy in diffusing tense situations
- Managing challenging conversations with potentially aggressive individuals

5. Legal and Ethical Considerations

- Legal rights and responsibilities when managing violent and aggressive behavior
- The use of reasonable force and the principles of proportionality
- Ethical considerations in restraint and physical intervention
- Understanding the duty of care to both staff and service users
- Documentation and reporting requirements following an incident

7. Post-Incident Support and Reporting

- Procedures for providing immediate support after an incident
- Psychological impact of violence and aggression on staff
- Debriefing and reflective practice after an incident - Importance of reporting incidents accurately and timely
- Learning from incidents to improve future practice

2. Understanding Violence and Aggression

- Definitions of violence and aggression in the workplace
- Identifying the causes and triggers of violence and aggression
- Recognizing early warning signs and behavior patterns
- The impact of violence and aggression on staff and service users
- Risk factors associated with different environments and individuals

4. Conflict Resolution Strategies

- Understanding conflict dynamics and how to resolve disputes
- Steps for managing conflict in a safe and controlled manner
- The role of negotiation and compromise in conflict resolution
- Techniques for managing your own stress and emotional responses
- Developing a personal action plan for conflict management

6. Physical Intervention Techniques

- Introduction to safe physical intervention and restraint techniques
- Principles of minimal force and least restrictive practice
- Techniques for personal safety and self-defense
- Safe methods of holding, escorting, and restraining individuals
- The importance of teamwork and communication during physical interventions

8. Risk Assessment and Management

- Conducting dynamic risk assessments in real-time situations
- Identifying potential risks and implementing preventive measures
- Developing and updating individualized care plans with a focus on risk management
- The role of multidisciplinary teams in managing high-risk situations
- Continual monitoring and review of risk factors in the workplace

Practical Skills Session

- Role-playing scenarios to practice de-escalation and conflict resolution techniques
- Hands-on training in physical intervention and restraint methods
- Group exercises to improve communication and teamwork under pressure
- Real-life case studies to apply PMVA principles in context
- Simulation exercises to assess and refine risk management strategies

Assessment and Certification

- Practical assessment of physical intervention and de-escalation techniques
- Written or multiple-choice examination to test knowledge of PMVA principles
- Issuance of a PMVA certificate upon successful completion of the course

Conclusion and Next Steps

- Recap of key learning points and practical skills
- Importance of continuous learning and practice in PMVA techniques
- Encouraging a culture of safety and respect in the workplace
- Information on advanced PMVA training and refresher courses

Duration

- The course typically lasts 1 to 3 days, depending on the depth of coverage and the inclusion of practical exercises.